Refund Policy

At Oto Yedek Center, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, you may request a return under the conditions outlined below:

Return Period

You may request a return within 14 days of receiving your order.

Return Conditions

• The item must be unused, undamaged, and in its original packaging.
• Custom-made or personalized items are non-refundable.
• Return shipping costs are the responsibility of the customer (except for damaged or incorrect items).

Return Process

1. Email your return request to info@krafthart.com.
2. Once approved, you will receive the return address and instructions.
3. After we receive the item, your refund will be processed within 7 business days.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.

Contact

If you have any questions, feel free to contact us: 📧 otoyedekcenter@gmail.com